Road To The Pros — Privacy Policy

ROAD TO THE PROS — PRIVACY POLICYEffective date: 23 September 2026
Website revision: 2026-09-23-web-11. Who we areRoad To The Pros is operated by Timothy Hogbin, trading as Road To The Pros, in the United Kingdom. Timothy Hogbin is the data controller responsible for the personal information covered by this policy.Privacy and data rights: [email protected]
General support: [email protected]2. What this policy coversThis policy covers the Road To The Pros mobile app, account services and public website.Road To The Pros uses darts performance information to build training plans, record progress, calculate Road Markers and provide coaching guidance.Adult account holders must be 18 or over. Junior Roads are for players aged 10–17 and are managed through an adult parent or guardian’s account. Junior players do not create independent sign-in accounts.3. Information we collectAccount information: email address, account identifiers, authentication and session information, and account creation and password-recovery records.Player and Road information: display name or nickname, starting average, chosen destination or target, Road dates, milestones, available training days, session length and related settings.Junior player information: display name or nickname, country, pathway preferences, guardian confirmation and darts training/performance information. The adult account holder confirms that the player is aged 10–17. We do not ask for or retain the junior player’s exact date of birth. Junior players do not need their own email address.Training and match information: drill completion, scores, averages, First 9 information, doubles and checkout results, match and leg information, grouping and accuracy, session duration, ratings of throwing rhythm and how settled the throw is, optional darts practice notes, and progress information. These records are linked to the relevant Road account and player.Subscription and access information: account and subscription customer identifiers, product identifiers, purchase and renewal information, trial or subscription status, and entitlement information needed to provide Free or Pro access and restore eligible purchases. This information is linked to your Road account. Store payments are handled by the store used for the purchase.Technical and security information: timestamps, sync and pending-upload status, local app storage, security settings such as whether biometric unlock is enabled, and diagnostic information needed to investigate faults or protect the service.Legal and support records: versions and times of Terms acceptance, Privacy Policy acknowledgement and guardian acknowledgement, together with support messages, bug reports and feedback you choose to send.Information comes from you, from the adult managing a Junior Road, from use of the app, and from relevant store and subscription services. Optional practice notes and feedback are not required to create an account. Information needed for a particular feature must be provided for that feature to work.4. BiometricsRoad To The Pros can use your phone’s biometric system for optional quick unlock.Your fingerprint, face template or other biometric credential is handled by the phone’s operating system. Road To The Pros does not receive or store your biometric template. The app stores the local information needed to know that biometric unlock is enabled on that device.5. Health informationThe current app does not ask for pain or fatigue check-ins. Retired check-in values are excluded from training uploads, downloads, displays and coaching calculations, including when older offline results are synchronised.Historical pain and fatigue check-in values have been removed from the active Road training database. The updated app also removes the retired check-in field from readable training results cached by an older version while preserving the darts result.Training notes are for darts technique and practice observations. Please do not enter diagnoses, medication, injuries or other health information. Free-text notes can contain information a user chooses to type; they are not intended as a medical record.Any retained backups remain subject to the retention arrangements described below.6. Why we use your informationWe use information to create and secure accounts, build and maintain Roads, save and synchronise results, calculate progress, provide coaching, manage subscription access, support offline use, answer enquiries, investigate faults and maintain appropriate legal records.Our lawful bases depend on the purpose:* Contract: where processing is necessary to provide the adult account holder with the account, training, history, syncing, coaching or subscription features covered by our agreement.
* Legitimate interests: operating, securing, testing and improving the service; preventing abuse; debugging faults; responding to support enquiries; and maintaining appropriate records. These interests must be balanced against users’ rights and interests, with particular care for children.
* Legal obligation: where information must be retained or disclosed to comply with applicable law.We may use aggregated usage, testing and feedback information to improve Road To The Pros.We do not currently use account information for behavioural advertising or marketing emails. If an optional feature requires consent, we will ask for it separately. Acknowledging this policy does not itself provide consent for unrelated uses.7. Adaptive coaching and profilingRoad To The Pros analyses training and match results to calculate Road pace, Road Marker progress, coaching focus, training priorities, suggested sessions and progress trends.This is automated analysis and personalisation for darts coaching. It does not make decisions that produce legal or similarly significant effects about you.For a newly selected Junior Road, Adaptive Coach is off by default. A parent or guardian can turn it on to use the player’s darts results to adjust future practice, and can turn it off again at any time.Turning Adaptive Coach off keeps the Road, scores and training history and uses the standard programme for future sessions. Junior personalisation is not used for advertising or public rankings.Road Markers are development guidance. They are not official classifications, selections or qualifications of the PDC, JDC, county organisations, leagues or other governing bodies.8. Offline and local storageRoad information and training results can be stored in app-private or secure local storage so that key parts of the app work without an internet connection.Pending results are uploaded when connectivity returns.Uninstalling the app may remove its local copy, but it does not automatically delete information already synchronised to your online Road account. Use the account-deletion process in section 13 to delete your account.9. Who we share information withWe use providers needed to operate Road To The Pros:* Supabase: account authentication and database infrastructure.
* RevenueCat: subscription customer identifiers, app-store purchase information and Pro entitlements, including restoring eligible purchases.
* Apple and, where available, Google: app distribution, store accounts, payments and subscriptions. Their processing of store-account and payment information is governed by their own privacy arrangements.
* Carrd and website infrastructure providers: delivering and securing the public website.
* Email and necessary technical service providers: account messages, support correspondence, hosting, security and operation of the service.Where providers process information on our behalf, their role is to support the relevant service under the applicable contractual and security arrangements.We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal claims.We do not sell personal information to advertisers.10. International processingOur current Supabase project is hosted in the EU, in Ireland. Some suppliers may have personnel, subprocessors or support operations outside the UK.Where UK data-protection law requires safeguards for an international transfer, we will rely on an applicable UK adequacy arrangement or recognised contractual or other lawful safeguard.For information about the arrangements relevant to your data, or to request details or a copy of applicable safeguards, email [email protected].11. How long we keep informationAccount, Road and training information is normally kept while your account is active.If you ask us to close and delete your account, we aim to remove active account and training data within 30 days. Limited information may need to be kept for legal, fraud-prevention, security or dispute purposes, and some copies may remain through normal backup and recovery cycles.Support and feedback correspondence may be retained for up to 24 months after the issue is closed.Legal acceptance records may be kept for up to six years after participation or account closure where reasonably necessary to establish or defend legal rights.Retention depends on the purpose of the information, whether it is still needed, applicable legal obligations and any relevant dispute or security issue. A deletion from active systems does not mean every backup is erased at the same time.12. Your rightsDepending on the circumstances, UK data-protection law gives you rights to request access, correction, erasure, restriction of processing and data portability.Your right to object: where we rely on legitimate interests, you can object to the processing on grounds relating to your particular situation.Where we rely on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.To exercise a right, email [email protected]. We may need to verify your identity or authority to act for someone else. Children have privacy rights of their own, and we consider the child’s interests and the requester’s authority when handling Junior profile requests.You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.13. Account and data deletionIn the app, open Player Account → Delete Account & Training Data and follow the confirmation steps.Account deletion is permanent. A successful deletion displays a receipt; keep it if you need help with the request.The process removes your Road account and its own associated profile, Road, training, match and progress data. Junior, shared or protected records need appropriate checks to avoid deleting another person’s information. Limited retention may apply as explained in section 11.If you cannot use the in-app route, or need help with a junior/shared profile or a data-rights request, email [email protected] from the address associated with your Road account.Use the subject: Delete my Road To The Pros accountWe may need to verify your identity.Deleting your Road account or uninstalling the app does not itself cancel an Apple or Google subscription. Manage or cancel the subscription separately through the store account used for the purchase.14. SecurityRoad To The Pros uses authenticated accounts, Supabase row-level security, app-private local storage, secure device storage for sensitive settings and account-isolated offline queues. Optional biometric unlock uses the phone’s operating system.No service can be guaranteed completely secure. Report suspected security problems privately to [email protected].15. Junior and guardian privacyFor junior playersRoad keeps information about your darts so it can build your training and show your progress.Your parent or guardian manages your Road profile and can see your saved darts information. You do not need your own email address.We do not ask for your date of birth. Your parent or guardian confirms that you are aged 10–17.Adaptive Coach starts switched off when a Junior Road is first selected. If your parent or guardian turns it on, Road uses your darts results to help choose future practice. They can turn it off again without losing your scores or training history.Your Junior profile is private and is not publicly searchable. Road does not use your Junior profile for behavioural advertising.Please do not put your home address, school, phone number or medical information into training notes.If anything worries or confuses you, ask your parent or guardian. You can ask for help understanding, correcting or deleting your information through [email protected].For parents and guardiansThe adult account holder manages access to the Junior profile.Junior setup uses a nickname or display name, country, pathway preferences and guardian confirmation. It does not ask for the junior player’s exact date of birth, home address, school, phone number, exact location or social-media profile.Junior profiles are private by default. There are currently no public social or community features for Junior profiles and no behavioural advertising or marketing profiling of Junior players.The guardian controls whether Adaptive Coach personalises future practice. Switching it off preserves the Road and recorded history.Safety, guardian, privacy, legal and account/data-rights controls are not paywalled.For help with access, correction, deletion or other Junior privacy questions, email [email protected].16. Website privacyThe public website is hosted using Carrd. Website infrastructure may process basic technical request information needed to deliver and secure the site.We do not currently use the website for behavioural advertising. If analytics, advertising or additional tracking technology is introduced, this policy and any required consent controls will be updated first.17. Changes to this policyWe will review this policy when the service or its use of personal information changes.If a material change affects how we use personal information, we will bring it to users’ attention and, where required, request a fresh acknowledgement or separate consent before the new use begins.

Road To The Pros — Account Deletion**You can permanently delete your Road To The Pros account and its associated data.Delete through the appOpen Player Account → Delete Account & Training Data and follow the confirmation steps.Account deletion is permanent. A successful deletion displays a receipt; keep it if you need help with the request.Request deletion without the appEmail [email protected] from the email address associated with your Road account.Use the subject: Delete my Road To The Pros accountYou can use this route if you have uninstalled the app or cannot access your account. We may need to verify your identity.For a Junior profile, the parent or guardian managing that profile should contact us. Junior, shared or protected records require appropriate checks to avoid deleting another person’s information.What is deletedThe process removes your Road account and its own associated profile, Road settings, training results, match history, progress and coaching data.Timing and retained informationWe aim to remove active account and training data within 30 days. Limited information may be retained where needed for legal, fraud-prevention, security or dispute purposes, and through normal backup and recovery cycles.The Privacy Policy above explains the retention periods, including support correspondence and legal acceptance records.Paid subscriptionsDeleting your Road account or uninstalling the app does not itself cancel an Apple or Google subscription.Manage or cancel your subscription separately through the store account used for the purchase.